Privacy, SMS terms & terms of service

Privacy policy

1. Information we collect

We collect your name, phone number and email address.

2. How we use your information

We use it to send rental reminders, communicate with you about your storage unit rental, and provide customer service.

3. Information sharing

We do not sell, rent or share your personal information with third parties. SMS consent is not shared with third parties.

4. Data security

We use reasonable security measures to protect your personal information.

5. Your rights

You can ask us to access, update or delete your information by calling or emailing us.

6. Changes to this policy

We will post any updates on this page with a new effective date.

SMS terms and conditions

1. Scope

By opting in through a web form or other method, you agree to receive text messages from Integrity Storage for rental reminders, account notifications, payment reminders and customer service.

2. Message frequency

Message frequency varies based on your account activity and rental status.

3. Message and data rates

Message and data rates may apply, depending on your mobile carrier plan.

4. Opting out

Text STOP to any message to opt out. You’ll receive a confirmation and no further texts unless you opt back in.

5. Help

Text HELP for assistance, or contact us at (616) 591-6226 or 3636linden@gmail.com.

6. Supported carriers

Available on major U.S. carriers, including AT&T, Verizon and T-Mobile.

7. Privacy and terms

See the privacy policy above and our terms of service below.

Terms of service

These terms cover your use of this website and summarize how renting with Integrity Storage works. Your signed rental agreement is the controlling document for your unit. If anything here conflicts with your rental agreement, the rental agreement wins.

1. Using this website

This site is provided for general information about Integrity Storage and its storage units. You agree to use it lawfully and not to interfere with its operation or security.

2. Prices, availability and specials

Unit prices, availability and promotions shown on this site can change at any time and are confirmed when you complete your rental. Promo code 50OFF1 applies to the first full month of a new rental only, one per customer, and can’t be combined with other offers unless we say so. Prepayment discounts are available by calling the office.

3. Online rentals and payments

Online rentals and bill payments are processed through our third-party rental software provider, and your use of that system is also subject to its terms. Rent is due as stated in your rental agreement. Late fees, lockouts and lien rights apply as described in your agreement and under Michigan law.

4. Access and security

Your gate code is personal to you. Don’t share it with anyone you haven’t authorized to access your unit. Access may be suspended if your account is past due. Cameras monitor the property, but we don’t guarantee the safety of stored items.

5. What you can store

You may not store hazardous, flammable, explosive or toxic materials, perishable food, living animals, or anything illegal or stolen. Nobody may live or sleep in a unit, or run a business open to the public from one. RVs, boats and trailers can’t be parked on the lot.

6. Insurance and liability

You’re responsible for insuring the items you store. To the extent allowed by law, Integrity Storage isn’t liable for loss of or damage to stored property, including from theft, weather, fire, water or pests.

7. Locks and moving out

Every new rental gets a free disc lock. Use only your own lock on your unit. Follow the move-out and notice steps in your rental agreement, leave the unit empty and broom clean, and remove your lock.

8. Changes and governing law

We may update these terms by posting a new version here. These terms are governed by the laws of the State of Michigan.

Last updated October 18, 2026.

Contact

Integrity Storage, 3636 Linden Ave SE, Grand Rapids, MI 49548
(616) 591-6226 · 3636linden@gmail.com
Office: Mon–Fri 9am–6pm, Sat 9am–12pm. Gate access: 24 hours.